Privacy Policy

Effective Date: October 1, 2024

The Mullet Party Center (“we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and event attendees. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws, including U.S. privacy regulations. By using our services or website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to:

Personal Identifiable Information (PII): When you book an event, sign up for newsletters, or otherwise interact with us, we may collect information such as your name, email address, phone number, mailing address, and payment details.
Non-Personal Information: We may collect non-personal information about your device, such as your IP address, browser type, referring/exit pages, and operating system, typically through cookies or other automated technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process bookings and manage event reservations.
To communicate with you about your event, updates, and promotions.
To improve our services and website functionality.
To respond to customer service requests and support needs.
To send marketing emails or newsletters (you can opt-out at any time).
To comply with legal obligations or protect our legal rights.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize repeat visitors and gather data about website traffic and user interactions.

Types of Cookies: We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).
How to Manage Cookies: You can choose to set your browser to reject cookies, or to alert you when cookies are being used. Please note that disabling cookies may affect your user experience on our website.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, event vendors). These service providers are contractually obligated to protect your information and may not use it for any other purpose.
Legal Compliance: We may disclose your information if required to do so by law, such as to comply with a subpoena, government request, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include using secure servers, encryption, and restricting access to personal information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Correction: You have the right to access, update, or correct your personal information that we hold.
Deletion: You may request that we delete your personal information, subject to legal retention obligations.
Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.
Data Portability: In certain circumstances, you may have the right to request that your data be provided to you in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

The Mullet Party Center does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information without parental consent, we will take steps to delete it as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website, and the effective date at the top of this policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

The Mullet Party Center
500 W Aurora Road

Sagamore Hills, OH 44067

themulletpc@gmail.com

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.